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Ransomware Shield

This Article Applies to:

  • Business Hub


Ransomware Shield secures your personal photos, documents, and other files from being modified, deleted, or encrypted by ransomware attacks. This feature scans for and automatically secures folders which may contain personal data and allows you to specify which folders you want to protect from untrusted applications. Additionally, you can specify which applications are allowed to modify the files in your folders and which are not.

If you are looking for information on Ransomware Shield management within a local client, see Ransomware Shield .


In Business Hub, Ransomware Shield is located within policy settings under Service Settings > Antivirus:

Specifying Protected Folders

By default, Ransomware Shield detects and secures the folders in which your personal data might be stored but leaves you the option of editing or excluding a listed folder through the Actions section:

You can manually add a folder to the list by clicking on Add protected folder and defining the operating system and the path to the folder:

Furthermore, you can choose whether to protect all folder content or only certain file types:

Specifying Trusted Apps

Ransomware Shield also includes the possibility of defining which applications should be considered trusted:

Common trusted apps (those coming from trusted vendors and app stores and verified by Avast) are included by default. You can populate the list further through the Add trusted app option.

Network paths cannot be protected by Ransomware Shield. However, it is possible to define an application from a network path as trusted to allow it to access protected folders.