Managing Services

 

You can add your purchased services to the devices in your network via the Devices page of your console. From there, you can manage each service separately, choosing which ones you want to activate or deactivate and for which of your devices.

To access the service settings, from the Devices page do one of the following:

• To manage services for multiple devices, select the checkboxes of the devices, click More above the device list, then select Manage services
• To manage a single device's services, click the three dots next to the device, then select Manage services

Once you've accessed the service settings, you can choose which services to add or remove by simply selecting ON or OFF next to them.

For the changes to apply to the selected device(s), the devices may need to be restarted (if so, you will be notified via a pop-up dialog).

In the Manage Services pop-up, you can see details on which services are enabled/installed, disabled/uninstalled, and more details via tooltips where applicable. The MIXED status indicates that some selected devices have the service enabled, while others don't.

Subscription Expired or Seat Limit Reached

When attempting to activate a service with an expired subscription, you will see a No valid subscription available warning dialog box advising you to renew or purchase a subscription.

When attempting to activate a service for which the subscription seat limit has been reached, you will see a No seats available warning dialog box advising you to either purchase more seats or remove unused devices from the existing subscription to free up existing seats.

To add more seats to your subscription or free up the purchased ones, follow the instructions provided in Viewing and Altering Subscriptions.