Activating and Upgrading Subscriptions

 

An activation code is part of your confirmation of purchase. It contains information about the subscription you purchased. Your code is the "license" used to activate your software.

1. When running the Console for the first time, the screen will prompt you to provide your activation/license code
2. Enter the code in the designated field
3. Click Activate

Activating Additional Subscriptions

1. Select a customer in the customer drop-down menu
2. Navigate to the Subscriptions page
3. Do one of the following:
   • If you have a code, click Enter activation code, enter the code, then click Activate
   • Beside the subscription you would like to purchase, click Buy now, then complete the transaction

For more information on how to assign subscriptions to devices, see Managing Services.

Upgrading Subscriptions from the Hub

If you are a direct customer (not using OMS) with Essential/Premium/Ultimate Business Security products, you can upgrade to a higher tier directly from Business Hub without waiting for a renewal period or extending an expiration date. The upgrade option does not apply to the Ultimate Business Security products since that is the highest tier.

 

To get the upgrade, go to the Subscriptions page, locate your product subscription, and hit the Upgrade button.

You’ll see a comparison of individual product tiers with respective prices for upgrading.

Choose the product and select Proceed to checkout to finish the transaction in the online shopping cart.

You will see the new product directly in the Hub, with the original expiration date.