This site is only for Avast Business products. For articles on AVG Business products, see AVG Business Help.

System Requirements

This Article Applies to:

  • Avast Business Hub
  • Avast Business On-Premise Console
  • Avast Business CloudCare
  • Essential/Premium/Ultimate Business Security
  • Small Office Protection

Avast Business

Business Hub

Browsers (latest versions recommended):

  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge

On-Premise Console

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64
  • 8/8.1 (all versions except RT and Starter Edition) — x64
  • 7 SP1 — x64
  • Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
  • Server 2008 R2 — x64
  • Small Business Server 2011 — x64

macOS or Linux (Docker):

  • Any macOS that can run Docker, preferably OS X 10.11 or higher
  • Any Linux OS that can run Docker, preferably CentOS 7
  • Docker Engine 1.10.0 or higher
  • Docker Compose 1.6.0 or higher

Hardware:

  • 6GB disk space + 4GB RAM recommended

    • Note: We test up to 1000 devices with the recommended requirements and scale our cloud management to meet resource needs; therefore, to support more than 1000 devices in on-premise environments, please ensure to increase hardware and monitor traffic to suit the increased load.

CloudCare

Browsers (latest versions recommended):

  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64, x86
  • 8/8.1 (all versions except RT and Starter Edition) — x64, x86
  • 7 SP1 (requires KB3033929) — x64, x86
  • Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
  • Server 2008 R2 (requires KB3033929) — x64
  • Small Business Server 2011 — x64

Supported applications:

  • Exchange Server 2019, 2016, 2013, 2010 SP2 — x64
  •  SharePoint Server 2019, 2016, 2013, 2010

macOS:

We support ARM-based chips on macOS devices.

  • OS X 10.11 (El Capitan) and higher (preferably macOS 11.x - Big Sur), with at least 500MB of free disk space

Open Source used in CloudCare Agent:

  • Open SSL: http://www.openssl.org/
  • TinyXML: www.grinninglizard.com/tinyxml/
  • Gloox: http://camaya.net/gloox/
  • Zlib: http://www.zlib.net/
  • SQLite: http://www.sqlite.org/
  • Libcurl: https://curl.haxx.se/libcurl/
  • C-ares: https://c-ares.haxx.se/

Essential/Premium/Ultimate Business Security (Managed or Unmanaged)

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64, x86
  • 8/8.1 (all versions except RT and Starter Edition) — x64, x86
  • 7 SP1 (requires KB3033929) — x64, x86
  • Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
  • Server 2008 R2 (requires KB3033929) — x64
  • Small Business Server 2011 — x64

Supported applications:

  • Exchange Server 2019, 2016, 2013, 2010 SP2 — x64
  •  SharePoint Server 2019, 2016, 2013, 2010

macOS:

We support ARM-based chips on macOS devices.

  • OS X 10.11 (El Capitan) and higher (preferably macOS 11.x - Big Sur), with at least 500MB of free disk space

Small Office Protection

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64, x86
  • 8/8.1 (all versions except RT and Starter Edition) — x64, x86
  • 7 SP1 (requires KB3033929) — x64, x86

macOS:

We support ARM-based chips on macOS devices.

  • OS X 10.11 (El Capitan) and higher (preferably macOS 11.x - Big Sur), with at least 500MB of free disk space

Android:

  • Android 6.0 (Marshmallow) and higher

iPhone/iPod Touch:

  • iOS 13.0 and higher

iPad:

  • iPadOS 13.0 and higher

Antivirus for Linux

  • CentOS 7 and higher

  • Debian 10, 11

  • Red Hat Enterprise Linux 7, 8. RHEL 9 (from Antivirus 4.1.0)

  • Ubuntu LTS 18.04, 20.04. Ubuntu 22.04 (from Antivirus 4.1.0)

  • Amazon Linux 2

Older OS can install older packages from:

Other Services

Patch Management

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64, x86
  • 8/8.1 (all versions except RT and Starter Edition) — x64, x86
  • 7 SP1 (requires KB3033929) — x64, x86
  • Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
  • Server 2008 R2 (requires KB3033929) — x64
  • Small Business Server 2011 — x64

Preparing your devices for Patch Management

 

Windows Update: we recommend you change Windows Update settings for your devices via the Windows Update Center and/or Group Policy. We have provided our recommended settings in Recommended Windows Update Configuration for Patch Management. The recommendations are the same for Avast and AVG consoles.

Software Updater: older versions of the Cloud Console and CloudCare provided a Software Updater component that performed some of the same functions as Patch Management. Ensure Software Updater is disabled/uninstalled for devices.

Local System account: patches are deployed under the remote machine's Local System account, so you need to ensure deployment will be allowed by that account.

Hard Drive space: a minimum of 2GB hard drive space should be free to store patches. If you are using a Master Agent/Local Update Agent, that device should have a minimum of 5GB hard drive space.

Servers vs Workstations: If you plan to use different Patch Management settings for your server devices and workstations, you should place your servers into a separate policy. If you only want to update the Windows Server operating system then you should exclude all 3rd party vendors on the Excludes list to make sure that only Windows updates are being provided. See Deploying Missing Patches for more details.

Cloud Backup

General:

  • Microsoft .NET Framework 4.5 or later
    • If needed, this can be automatically downloaded during the backup client installation.
  • Internet connection (broadband recommended)

Windows:

  • 11 — x64
  • 10 (Pro, Education, and Enterprise editions) — x64, x86
  • 8/8.1 (all versions except RT and Starter Edition) — x64, x86
  • 7 SP1 (requires KB3033929) — x64, x86
  • Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
  • Server 2008 R2 (requires KB3033929) — x64
  • Small Business Server 2011 — x64

Supported applications:

  • Exchange Server 2019, 2016, 2013, 2010 SP2 — x64

    • Exchange must be installed on the same device where Cloud Backup is running.

    • Credentials of a Windows account that has permission to back up Exchange databases are required.

  •  SQL Server 2019, 2017, 2016, 2014, 2012

    • SQL server must be installed on the same device where Cloud Backup is running.

    • Microsoft® SQL Server® Shared Management Objects and Microsoft® System CLR Types for Microsoft® SQL Server® must be installed. The version can match the installed version (e.g. the 2019 version when using SQL Server 2019).

    • The Microsoft SQL user must have the server role sysadmin and database roles db_owner and db_backupoperator for each database that will be selected for backup.

Hardware:

  • Processor: 1 GHz or faster
  • Disk Space: 40 MB (client installation package is 14 MB)
    • When caching files for backup, up to the whole backup size of extra disk space may be required. If there is low disk space, you can adjust the backup caching settings locally.

Other Articles In This Section:

Firewall Requirements

Antivirus v. 21.3 Requirements

Disabling Windows Defender for Windows Server OS

Related Articles:

Quick Start: Avast Business Hub

Quick Start: Unmanaged Small Business Solutions and Small Office Protection

Creating Memory Dumps